Frequently Asked Questions
Below are some FAQs that are the common concerns of our customers. If you have any other queries, feel free to contact us.
In 5 simple steps, you can purchase your favorite products!
1. Click “ADD TO CART” on the right of any product you like. If you want just one product, you can “Proceed to Checkout” and skip to step 5. If you want more products, click on “Continue shopping”.
2. Once you’ve added all your desired products, go to your cart and click “checkout”.
3. Read the details carefully. If you have any special instructions for us, you may write them in the box.
4. Click “Proceed to Checkout”, fill in your details, and click “Continue to shipping” and then “Continue to Payment”.
5. Choose your desired payment method and click “Complete order”.
Easy, isn’t it?
It's easy! Share your order number and name with our customer service team through any channel (email, phone, social media), and they'll let you know your order status. Contact our customer service team through email at customer.care@urbangalleria.com or call at 0348 111 2221